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    Close to the customer around the world

    The product P2020 and P3030 which built at FetteCompacting Nanjing will be supported worldwide. Our service team is 24 hours stand-byaround you.

    Consultation

    First-class service and training options are of critical importance for the pharmaceutical industry — for a number of reasons. Where pharmaceutical production is concerned, technical developments are particularly rapid. Therefore, continuously supporting and training users ensures the fault-free and efficient operation of the systems. On the other hand, technical problems with the systems often equates to high costs. This is where we support our customers with technical field service.

    Spare Parts

    OEM SPARE PARTS FROM FETTE COMPACTING High performance permanently guaranteed. The spare parts service is indispensable in order to be able to guarantee the highly cost-efficient operation of a machine. With this is depends at all times on the quality. This ensures efficiency and process reliability during the entire lifetime of the system. The components of the tableting machine are perfectly matched, enabling the entire system to run like clockwork.

    Service

    Efficient tablet production begins long before the decision for a tablet press is made and carries on beyond actual ongoing production. Efficiency is the result of a continuous process and the successful cooperation of experts. We can support you in all aspects of tablet production – from process planning to optimize the application and usage of your existing equipment, right through to improving overall equipment effectiveness (OEE).

    Machine Approval

    Tests, inspections, checks—before we hand over a new press it is put through its paces in the FAT center in the presence of the customer. In this way we ensure that it is in optimum condition and also test whether all performance requirements are met. Our services at a glance: • The purchased machine is matched with the User Requirement Specification (URS) or Functional Design Specification (FDS) or similar.• We check equipment and the connection of peripheral devices that were ordered.

    Documentation

    As a rule, tablet presses are not standard products. Instead, our specialists customize the design of the entire complex system specifically for particular types of production. The basis for this is a User Requirement Specification (URS) from the client company in which all the requirements are defined. We produce the "Fette Customized" qualification package in collaboration with the customer.

    Training

    First-class service and training options are of critical importance for the pharmaceutical industry — for a number of reasons. Where pharmaceutical production is concerned, technical developments are particularly rapid. Therefore, continuously supporting and training users ensures the fault-free and efficient operation of the systems. On the other hand, technical problems with the systems often equates to high costs. This is where we support our customers with technical field service.